Personal Injury Claims Handler
Acorn Insurance
When you join the PI team, we will value your experience and ideas and encourage you to play an active role in shaping how we respond to the changing face of injury claims. We follow a One Team approach, and our colleagues support each other to achieve individual as well as team and wider business objectives.
Supported by your TL, Coach and Mentor you will be encouraged to own your professional development with a clearly defined career progression plan that will enable you to achieve your goals.
We understand the importance of our people and you will be part of a culture of caring where you are seen as an individual. Working in one of our friendly teams and modern offices you will have the opportunity to learn about the whole claims function. There will be opportunities to progress as we actively look to promote from within.
We offer a range of benefits including an achievable quarterly bonus.
If you want to work in an innovative, fast paced but supportive environment where your ambitions can be achieved then we could be exactly what you are looking for.
What you will be doing:
- Accountability for own performance against set objectives
- Validating all claims for indemnity and fraud
- Proactive and correct assessment of liability
- Accurate quantum assessment of claims presented using the relevant tools available to assist
- Application of accurate reserves in line with company guidelines
- Assisting with coaching and mentoring of less experienced handlers
- Adherence to best practice and key strategies
- Effective file and portfolio management
- Any other Ad hoc task as the needs of the business dictate
What we’re looking for:
- Ability to work in a culture of openness, trust and respect
- Strong organisation skills with the ability to prioritise tasks
- Ability to fact find and analyse information to result in accurate decision making
- Experience in dealing with injury claims, motor personal injury preferably, but other injury
- handling experience can be considered, as training will be offered.
- Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks