We are currently recruiting a talented Administrator to work within our established Formby office. This is an administration role in which you will ensure that all requests are carried out and processed accurately and in a timely manner whilst dealing with broker enquiries by telephone and e-mail.

If you are a self-motivated individual who is customer focused, professional, enthusiastic and has keen attention to detail, then this is a great opportunity to develop your career.

Job Purpose:

• To process agent Hold On Cover requests
• To deal with broker enquiries by telephone and e-mail
• To assist with the efficient & smooth running of the Branch
• To carry out all tasks allocated by your Team leaders or Managers

 
What you will be doing:

• Processing Hold On Cover requests
• Ensuring that all requests are carried out accurately and in a timely manner and in accordance with the agent’s instructions
• Liaising with Agents/Brokers in a polite and professional manner at all times
• Ensuring that all the paperwork and documentation relating to the policy is stored correctly
• Ensuring that all information inputted into computer systems is accurate and kept up to date at all times
• Ensuring that all office administration is completed on a daily basis
• Dealing with all email enquiries allocated by your team leaders on the day they are given

 
What we’re looking for:

• Clear and effective communication skills.
• Ability to assist with clients of all ages and backgrounds.
• Excellent organisational skills and ability to prioritise work.
• Strong literacy & numeracy skills.
• Excellent telephone manner.

Apply Now

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