Posted 2 years ago

We are currently recruiting a talented Administrator to work within our established Formby office. This is an administration role in which you will ensure that all requests are carried out and processed accurately and in a timely manner whilst dealing with broker enquiries by telephone and e-mail.

If you are a self-motivated individual who is customer focused, professional, enthusiastic and has keen attention to detail, then this is a great opportunity to develop your career.

What you will be doing:

  • Assisting with Broker enquiries by telephone
  • Variety of Administrative duties including Policy Validation, Cancellations, and Mid-Term Adjustments
  • Liaising with different departments in a professional and efficient manner
  • Problem solving and dealing with difficult queries
  • Servicing the Haven Line with broker-to-broker emphasis
  • Always providing excellent customer service

What we’re looking for:

  • Customer service experience in a target driven role
  • Able to understand bespoke systems and be proficient in all Microsoft office products
  • Excellent warm personable manner
  • Patient and empathetic
  • Meticulous attention to detail
  • Target driven and motivated

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Job Category



£21,000 - £22,500


Monday to Saturday, 37.5 hours between 8:00am and 7:30pm on a three-week rolling rota, including 1 in 3 Saturdays 9:00am- 12:30pm

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